Client Care - Do’s and Don’ts

Client Do's

• DO brush hair 2-3 times a day to avoid tangling. Using a soft boar bristle brush, start at the ends and work your way up, always brushing in a downward motion.

• DO always brush before shampooing to keep hair from matting..

• DO be sure to use Professional brand Sulfate Free Shampoo and Hydrating Conditioner. It is important for second hair to receive the proper nutrients and hydration to promote beautiful and healthy looking hair.

• DO treat with a professional conditioning masque 1-2 times per week, from mid-shaft to ends avoiding the silicone bead. This is especially important for blonde shades.

• DO wear your hair in a ponytail or loose braid when swimming, exercising and sleeping, in order to reduce tangling.

• DO wash your hair after swimming and exercising to avoid excess oils, which may cause slippage of the silicone beads.

• DO protect hair while swimming with a small amount of Professional Leave-in product. This prevents hair from absorbing harmful elements, such as chlorine or salt water.

• DO protect while hair styling with a heat protectant. Always make sure you have a licensed professional install and remove your extensions!

Client Don'ts

• DON‘T brush hair harshly.

• DON‘T go to bed with your hair wet.

• DON‘T chemically process your hair at home. Rely on your salon professional for any services while wearing extensions.

• DON‘T remove your extensions yourself.

• DON’T use heat over 350°F while styling the hair.

• DON‘T expose extensions to sunscreens, self-tanners, and bronzers.

Note: Blondes that turn pink, orange or darken are not the result of a manufacturing defect. This occurs most often from contact with sun-tanning sprays/lotions, make-up, argan oils, or is a result of mineral deposit from hard water.